360 Forged manufactures custom made to order wheels specific per the purchaser's instructions. Under no circumstances are wheel purchases cancellable, refundable or exchangable beyond 48 hours of placing an order.
360 Forged extends a LIFETIME structural warranty and a 1 YEAR finish warranty on wheel purchases only. 360 Forged will only repair or replace wheel(s) if a valid warranty issue is confirmed. Warranty related issues included incompatibility of wheels to vehicle due to machining error, faulty finishes and structurally defective rim components. A warranty issue does not constitute cancelation, return of purchase, discounts or compensation of any sort. 360 Forged cannot be held liable for any additional expenses sustained by purchaser in compliance with a warranty claim or inability to use wheels while a warranty claim is processed.
360 Forged does not warranty wheels for any of the reasons noted below:
Damages due to improper mounting and balancing. Contact free or rubber protective rim clamps are required for tire mounting. Tire balancing must be completed hub centrically.
Damages due to improper installation onto vehicle. Installation must be completed by use of a manual torque wrench in combination with Teflon coated thin wall socket.
Damages due to road hazards or debris such as potholes, rocks or any other object or condition not normally found on the roadway.
Damages due to careless driving such as curb scratching wheels or involvement in an accident.
Damages due to improper maintenance or cleaning of wheels. Wheels should only be washed with a mild soap and water. Acidic cleaners or degreasers will compromise the durability of the wheel's finish.
Damages caused by excessive stress loads applied to wheels. 360 Forged wheels are engineered for maximum weight efficiency on standard road use applications. Competitive racing, high output engine modifications and/or cargo towing will apply additional load stresses which may exceed the wheels capacity. 360 Forged does offer high load variations of most wheels models. Please inquire at time of purchase if intended use of wheels is not for standard road driving.
Wheels that have been reconfigured, disassembled or modified from original configuration.
Warranty is extended only to the original end-use purchaser and shall not be extended to any other person or transferee. Claims for warranty are subject to inspection and are required to be returned to 360 Forged at purchaser's expense. Warranty claims will be validated at 360 Forged's discretion following thorough inspection. Valid warranty claims will be repaired and / or replaced and returned to purchaser at no additional cost. If a warranty claim can not be validated, 360 Forged will not cover return shipping expenses but will assist in making repairs to the wheel(s) as economically as possible.
Fatigue and Dynamic Durability testing specified by DOT 109, 119 and 139.
High speed Durability testing (up to 230mph)
Rolling resistance testing Passenger, Medium Truck Spindle Force Method per SAE J-1269
Coast-down rolling resistance testing per SAE J-2452
X-ray and Shearography non-destructive analysis
Bead Unseat and Plunger Energy per SAE J-916c and DOT 109, 119 and 139
Dynamic Impact testing with cleated roadwheel.
Wheel impact test by SAE, ISO and JASO methods. Force and velocity requirements to GM requirements.
Strain Gaging
Salt/Acid spray - Salt spray ASTM B117 method and GM WL 15-5-81 stress corrosion test. CASS acid test ASTM 368.
Hydroburst Testing - Strength studies for wheels.
All our wheels go through am intensive testing process. These tests consist of load, corrosion, temperature, and destruction testing. We make sure that our wheels are not only strong enough to handle normal daily driving, but high stress conditions as well. Due to these stringent tests, we have the utmost confidence in our wheels. *Please inquire for an evaluation of wheel options best suited for racing, off-road use, rough road conditions and anything other than normal road use.
Corrosion Testing:
All of our finishes are corrosion tested. We use several methods of corrosion testing. One of the most damaging elements a wheel can endure is salt. We put all of our finishes through a 1000 hour non stop direct spray of salt water. Granted, we can't design a wheel that is 100% resistant to these conditions, however with proper care, and maintenance such as regular cleaning, our wheels are able to endure years of abuse from the elements. Through this test, only minor damage is seen on the wheels clear coat finish, which can be re-coated, and polished to bring back it's original luster.
Extreme Temperature Testing:
During extreme situations such as racing, our wheels are often times heated to very extreme temperatures. We test to ensure that structural integrity of the wheel remains intact during and after these conditions and that no fatigue is endured. Our wheels are also tested in extreme cold conditions where metal can become brittle. The results of our tests conclude that our wheels are able to withstand the most extreme temperatures, hot or cold.
Destruction Testing:
Every wheel has its breaking point. Different designs distribute stress loads differently. We determine where the wheels weak point is, and stress test it to the point of failure. The one thing that we are trying to accomplish during this test is that you never see this point. With that being said, we design our wheels to far exceed the maximum stress levels caused by normal driving and some racing conditions. During normal conditions, the usual damage is done by hitting a pothole, which normally results in a bent inner or outer rim half. These situations are often times unavoidable. Being that our wheels are a 3-piece design, we can un-assemble them, and repair or replace the individual piece, or pieces that are damaged rather than replacing an entire wheel.
GENERAL CARE
Custom wheels will provide years of pleasure and service with the proper care. Preserving the appearance and functionality of wheels may be impaired if neglected. Our wheel care guideline will aid in the prevention of premature wear on the wheel's finish a structural components.
Clean your wheels regularly to keep brake dust, road film, salt and contaminants (which retain moisture) from accumulating. Pitting of the finish may occur If wheels remain dirty for prolonged periods of time.
Do not spray water on wheels while still hot from driving. This will shock the finish and can cause spotting or cracking. Allow wheels to cool to the touch prior to cleaning.
Do not use abrasive cleaning medias such as wire brushes, steel wool or scouring pads. A soft sponge or towel is recommended.
Do not use strong acidic detergents, degreaser or alkaline products. Wheels should only be washed with mild soap and water.
Apply a paste wax or polish to add a protective layer to chrome, painted and powder coat finishes after each cleaning. Dirt and brake dust will stick to the wax/polish rather than the wheel's finish. This will also make future cleaning easier.
Uncoated polished aluminum finishes require more periodic maintenance than other finishes. Aluminum naturally oxidizes so re-polishing frequently is required to maintain high luster.
Use of wheels is not recommended throughout sever winter climates. If you choose to use your wheels through winter months, it is very important to exercise a regular maintenance program. Salt and strong chemical deicers are commonly used during snow and icy road conditions. These elements can be very caustic and can corrode the finishes on your wheels. For optimal winter protection against corrosion, rinse wheels with water after each use and thoroughly wash weekly.
Use of fix-a-flat or other liquid sealing products are not recommended as a permanent fix and should only be used in an emergency situation. Tire imbalance and further damage to the wheel's silicone seal will occur if not properly repaired in a timely fashion thereafter.
If wheels are used for competitive racing, a visual inspection for signs of stress cracks or fatigue wear is required after each use. Immediately discontinue use of the wheels and contact Forged Distributing if any wheel failure is observed.
Wheels in which tires are mounted and dismounted frequently, require re-sealing and re-torquing of assembly fasteners regularly.
AIR LEAKS
3-piece wheels can be a challenging to mount tires onto. Improper installation of tires is the leading cause of leaks and normally due to damage of the wheel's silicone seal. Tire technicians must use a tire lever for positioning tire onto the wheel. In the process of handling the tire, the tire lever comes into contact with the barrel of the wheel and if done without care, the lever can rupture the wheel's silicone seal. Excessive strain and friction by the tire onto the seal area throughout the tire mounting process can also displace the seal and disable air retention. In the event of a leak, follow the procedures noted below to detect the source of the leak.
1. Inflate tire to 50 psi, even if it is above the manufacture's recommended tire pressure.
2. Spray soapy water along the tire bead seat, assembly fasteners, assembly register, valve stem and TPMS sensor.
Note: If a leak is confirmed within the assembly register or any of the assembly fasteners, the wheel's seal is damaged and needs repair.
If a leak is confirmed along the inner or outer tire bead seat, the wheel may be bent or the tire's bead may be torn.
If a leak is confirmed from the valve stem or TPMS sensor, a valve core may be loose or a gasket may be pinched/damaged.
3. Contact 360 Forged after determining location of leak for technical assistance.
WHEEL SERVICE
Service to wheels should only be done by a qualified professional with extensive knowledge of wheel repair. Contact Forged Distributing for assistance in locating a repair facility near you.
Re-torquing assembly fasteners:
Proper torque on an 8mm reverse/blind fasteners is 18 ft / lbs. Proper torque on exposed fasteners with nuts is 28 ft / lbs. A calibrated tour wrench must be used.
Re-sealing wheels:
1. Dismount tire.
2. Do not attempt to disassemble the wheels. Take a utility blade and cut away as much of the old seal between the assembly joint as possible.
3. Use a light grit sand paper to remove remaining silicone residue. Mineral Spirit / Lacquer Thinner can also be used.
4. Apply a new bead of high grade Clear 100% silicone sealant in the assembly joint. Press your finger along the assembly joint to assure it's completely and tightly filled. Remove excess overflow outside of the wheel's assembly joint.
5. Visually inspect to see if there are any air bubbles within the newly applied seal.
6. Let cure for 24 hours before mounting tire.
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